ADSL pride ourselves in being a one stop shop for your security needs. We will design, install, monitor and maintain your system from start to finish. We find that this works better for our customers meaning if they have any issues with their system they know exactly who to contact and how.
Our commitment to customer care extends right the way through the sales cycle and beyond. We want you to be completely satisfied with your system and the service you receive from ADSL. Our Absolute Service Cover programme is designed to keep you, our customer, at the very core of our activities at every stage of the sales, installation and aftercare process.
An experienced surveyor will visit your site to discuss in detail your business requirements, budget and insurance issues and survey your premises.
Based on your needs the surveyor will provide a detailed proposal outlining
the Absolute Surveillance System solution. This takes into account the key issues discussed as part of the initial survey and exploits the experience of our technical team to design the optimum solution for you.
Once you are happy with the full details of the proposal, simply complete and return the order confirmation form at the back of the proposal. Your Business Development Manager will then meet with you to talk through the installation and confirm all the details of your project.
Once your order has been confirmed, our Operations team swing into action to plan and prepare for a trouble free installation.
Installation & Testing
Our fully trained and experienced installation team will carry out the installation according to the requirements of the Specification, Codes of Practice and Working Instructions.
At ADSL we offer state of the art monitoring from our own Category 2 Monitoring Station operating to British Standards 8418 and 5979.
Unlike other systems there are no “false alarms” with video remote monitoring as all alarms are visually verified before contacting the Police, thereby guaranteeing a Police response.
We offer a competitive annual fixed price monitoring package.
ADSL MONITORING INCLUDES
IP (BROADBAND) OR ISDN (TELEPHONE LINE) SOLUTIONS
EX HM FORCES/POLICE AS OPERATORS
SINGLE PLATFORM SYSTEM
REPORTS AND FOOTAGE FREE OF CHARGE (restrictions apply)
PROACTIVE APPROACH TO MONITORING
REMOTE ACCESS TO SITE RECORDINGS AND ALARM IMAGES FOR CUSTOMERS WHERE REQUIRED
Once your system is out of warranty you will be offered various types of maintenance packages by our Business Development Manager who will discuss with you which package is most suitable for your requirements.